Ask Caxton FX

                                                                                                                                        Update from Caxton:
Please see our information on Dynamic Currency Conversion (DCC) to avoid extra charges while aboard!

  • 4 results found
  • How do I get my PIN?

    To retrieve your PIN for you Caxton FX MasterCard:

    You can get your PIN online after logging in to your account or via the mobile app (click ‘Settings’ and then ‘Reveal PIN’). We do not send your PIN via mail


  • What if I get my PIN wrong?

    You get three attempts at using your card before a block is placed due to the incorrect PIN being used, if you have used your card three times or more please call our customer service telephone line on 0333 123 1812 or +44 20 7201 0526 from outside the UK, or you can email If you havent used your card three times with the wrong PIN your card will not be blocked. You will just need to confrim the correct PIN via the App or website.

  • How do I get a card?

    You can apply for a Caxton FX currency card here

  • I have more than one Caxton FX card – will I get replacements for each?

    You will only receive one Caxton FX card. This card will replace and combine any existing cards that you have because the new card can hold more than one currency. You can then use one card for any overseas trip.

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